Expert services for safer, fairer spaces

Discover how Jacob Ferris Consultancy delivers expert training & strategic guidance in LGBTQIA+ awareness, restorative justice, and nightlife protection. Based in Belfast, we create lasting change through a deep, personal commitment to justice, inclusion, and safety that goes far beyond box-ticking exercises.

LGBTQIA+ Awareness Training

At Jacob Ferris Consultancy, my LGBTQIA+ awareness training goes beyond basic inclusion, it’s about creating safer, more informed, and actively supportive environments. Many businesses, public services, and community organizations want to be inclusive, but they often lack the knowledge, confidence, or policies to make it a reality. My training identifies and solves key challenges, ensuring that LGBTQIA+ individuals feel respected, valued, and protected.

 

My training breaks down complex topics into real-world, applicable knowledge, ensuring that participants not only understand LGBTQIA+ experiences but can also respond appropriately and confidently. I provide practical strategies to make spaces physically, emotionally, and structurally safer, covering everything from anti-harassment policies to trauma-informed support and bystander intervention training. I guide businesses through best practices in policy-making and workplace protections, ensuring they are legally sound and socially responsible.

 

My training includes interactive exercises, real-life scenarios, and Q&A sessions, so participants leave feeling empowered and prepared—not just educated. I help clients audit their current practices, implement active inclusion strategies, and build long-term cultural shifts that make diversity and equity part of their everyday operations. Whether I’m working with a corporate office, a government agency, a hospitality venue, or a frontline service provider, my LGBTQIA+ awareness training ensures they don’t just tick boxes; they become true allies in action.

Restorative justice in action

Restorative justice isn’t just a theory; it’s a transformative approach that helps businesses, nightlife venues, and communities handle harm in a way that rebuilds trust, accountability, and safety. One of the most impactful cases I’ve worked on involved a nightlife venue dealing with repeat incidents of harassment and violence—both among patrons and toward staff.

I worked with the venue to implement a restorative justice framework that:

- Trained staff in de-escalation and restorative conversations

- Created a clear, fair response system for addressing incidents without defaulting to exclusion

- Facilitated a restorative dialogue between affected patrons and individuals who had caused harm, helping them understand the impact of their behavior

- Developed a "second chance" policy where individuals who acknowledged harm could take part in LGBTQIA+ awareness and accountability sessions rather than facing permanent exclusion.

Over time, the venue saw a significant reduction in repeat incidents. Instead of a revolving door of conflict, there was a culture shift—where patrons felt safer, staff felt more empowered, and the venue strengthened its reputation as a leader in nightlife safety.

This is just one example, but restorative justice has the power to transform workplaces, nightlife spaces, and communities by moving beyond punishment and fostering real, lasting change.

Nightlife protection expertise

Nightlife should be vibrant, welcoming, and above all safe. My approach to nightlife protection blends proactive safety strategies, harm reduction, and inclusivity training to help venues create environments where staff, patrons, and performers feel secure and respected.

I equip teams with the skills to handle conflict, de-escalation, and emergency situations, ensuring they respond effectively to incidents without escalating harm. I help venues implement gender-inclusive policies, safer bathroom access, and trauma-informed approaches that prioritize protection without discrimination. I help venues develop restorative approaches to conflict resolution, ensuring accountability while reducing repeat issues.

I provide practical strategies to minimize risks related to drugs, alcohol, and exploitation. I work directly with bouncers and security teams to balance firm but fair entry policies, recognizing the power dynamics at play in nightlife settings. My services are best suited for bars, nightclubs & LGBTQIA+ venues ensuring safer spaces where everyone can enjoy themselves without fear of harm, harassment, or exclusion; event organizers & festivals with tailored strategies for large-scale events, focusing on crowd safety, emergency response, and inclusion; hospitality teams & door staff giving frontline staff the tools to protect patrons while maintaining a welcoming atmosphere.

The goal?

A nightlife scene where safety and celebration go hand in hand, where venues aren’t just places to drink, but places where communities thrive, connect, and feel protected.

"Jacob Ferris Consultancy is amazing! Their services transformed our venue into a safer and more welcoming space for everyone."

Anonymous Venue Manager